Subject: Ticket Assigned - Conversation with ❤ Bilal Fazza ❤
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 21:37:22 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ❤ Bilal Fazza ❤ ❤ Bilal Fazza ❤                    Payment was taken three times fir one order           01:22 AM, 29th Sep                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            01:22 AM, 29th Sep                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:22 AM, 29th Sep                     ❤ Bilal Fazza ❤                    1           01:23 AM, 29th Sep                   Babyshop UAE WhatsApp bot                    Hello ❤ Bilal Fazza ❤ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:23 AM, 29th Sep                     ❤ Bilal Fazza ❤                    3           01:23 AM, 29th Sep                   Babyshop UAE WhatsApp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            01:23 AM, 29th Sep                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:23 AM, 29th Sep                     ❤ Bilal Fazza ❤                    2           01:24 AM, 29th Sep                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:24 AM, 29th Sep                     ❤ Bilal Fazza ❤                    1           01:24 AM, 29th Sep                   Babyshop UAE WhatsApp bot                   Please enter your email address           01:24 AM, 29th Sep                     ❤ Bilal Fazza ❤                    [email-masked]           01:24 AM, 29th Sep                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           01:24 AM, 29th Sep                     ❤ Bilal Fazza ❤                             01:24 AM, 29th Sep                   Mohammed                    Hi Bilal, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:25 AM, 29th Sep                     ❤ Bilal Fazza ❤                    Payment was taken three times fir one order           01:25 AM, 29th Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:28 AM, 29th Sep                   Mohammed                   Please contact your bank and provide us with the following data to be verified: Authorization number The card with which the payment was made           01:29 AM, 29th Sep                   Mohammed                   Hi Bilal, I'm not getting a response from you. Are we still connected?           01:34 AM, 29th Sep                   Mohammed                   Hi Bilal, I have not received a response from you still, please confirm if we are still connected?           01:34 AM, 29th Sep                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:36 AM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4935206