Subject: New Reply Received - Re: كيف كانت تجربة تسوقك معنا؟
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 19:30:28 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: كيف كانت تجربة تسوقك معنا؟   Ticket comment <div dir="ltr">
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<div>Please why no response about my request??</div>
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<b><span style='font-size:14pt;font-family:"Graphik Arabic Black";color:rgb(247, 166, 0);line-height:28px'>Alshimaa Atif Othman</span></b>
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<b><span style='font-size:14pt;font-family:"Times New Roman", serif;line-height:28px'>Arabic Teacher</span></b><b><span style="color:black"><br>
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<span style="font-size:12pt;font-family:Gopher-Regular;line-height:24px">Jabel Hafeet Charter School</span><span style='font-size:12pt;font-family:"Times New Roman", serif;line-height:24px'></span>
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<b><span lang="AR-AE" style='font-size:14pt;font-family:"Graphik Arabic Black";color:rgb(247, 166, 0);line-height:28px'>الشيم</span></b><b><span lang="AR-EG" style='font-size:14pt;font-family:"Graphik Arabic Black";color:rgb(247, 166, 0);line-height:28px'>ـ</span></b><b><span lang="AR-AE" style='font-size:14pt;font-family:"Graphik Arabic Black";color:rgb(247, 166, 0);line-height:28px'>اء
 عاطـف عثمـان</span></b><span dir="LTR" style="color:black"></span>
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<b><span lang="AR-AE" style='font-size:14pt;font-family:"Graphik Arabic Regular";color:black;line-height:28px'>معلمة لغة عربية<span> </span></span></b><b><span lang="AR-EG" style="font-size:14pt;color:black;line-height:28px"><br>
</span></b><span dir="LTR" style='font-size:12pt;font-family:"Times New Roman", serif;line-height:24px'>KG1.KG2</span><span dir="LTR" style="font-size:12pt;color:black;line-height:24px"></span>
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<span lang="AR-AE" style='font-size:12pt;font-family:"Graphik Arabic Regular";color:black;line-height:24px'>مدرسة جبل حفيت / مدارس الشراكة التعليمية</span><span lang="AR-SA" style="color:black"><br>
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<span style="font-family:Gopher-Light">Tel:<span> </span><a href="tel:+971%20(3)%20703%202800" dir="ltr" style="color:currentcolor;text-decoration:underline;text-decoration-color:rgba(128, 128, 128, 0.38)" rel="noreferrer">+971 (3) 703 2800</a></span><span lang="AR-SA" dir="RTL" style="font-family:Arial, sans-serif"></span>
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<span style="font-family:Gopher-Light">Dir:<span> </span><a href="tel:+971%20(3)%C2%A0%20703%202861" dir="ltr" style="color:currentcolor;text-decoration:underline;text-decoration-color:rgba(128, 128, 128, 0.38)" rel="noreferrer">+971 (3)  703 2861</a></span><span lang="AR-SA" dir="RTL" style="font-family:Arial, sans-serif"></span>
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<span dir="LTR"></span><span dir="LTR"></span><span style="font-family:Gopher-Light"><span dir="LTR"></span><span dir="LTR"></span>33rd</span><span> </span><span style="font-family:Gopher-Light">Street, Mbazzarah Al Khadra</span>
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<span style="font-family:Gopher-Light">Al Ain, UAE</span><span style="color:rgb(32, 31, 30)"></span>
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<span lang="AR-SA" style="font-family:Arial, sans-serif">هاتف:<span> </span></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style="font-family:Gopher-Light"><span dir="LTR"></span><span dir="LTR"></span><a href="tel:+971%20(3)%20703%202800" dir="ltr" style="color:currentcolor;text-decoration:underline;text-decoration-color:rgba(128, 128, 128, 0.38)" rel="noreferrer">+971
 (3) 703 2800</a></span><span dir="LTR" style="font-family:Gopher-Light"></span>
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<span lang="AR-SA" style="font-family:Arial, sans-serif">مباشر:<span> </span></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style="font-family:Gopher-Light"><span dir="LTR"></span><span dir="LTR"></span><a href="tel:+971%20(3)%C2%A0%20703%202861" dir="ltr" style="color:currentcolor;text-decoration:underline;text-decoration-color:rgba(128, 128, 128, 0.38)" rel="noreferrer">+971
 (3)  703 2861</a></span><span dir="LTR" style="font-family:Gopher-Light"></span>
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<span lang="AR-SA" style="font-family:Arial, sans-serif">المبزرة الخضراء ، شارع رقم  33</span><span dir="LTR" style="font-family:Gopher-Light"></span>
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<span lang="AR-SA" style="font-family:Arial, sans-serif">العين ,الإمارات العربية المتحدة</span><span lang="AR-EG" style="font-family:Arial, sans-serif;color:rgb(32, 31, 30)"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, September 24, 2022 11:40:05 AM<br>
<b>To:</b> Al Othman &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4908965] - Re: كيف كانت تجربة تسوقك معنا؟
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<div dir="ltr">Hi Alshimaa,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.</div>
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<div dir="ltr">We regret to inform you that the exchange service is not available for Splash products, so that you can only return the item (Solid Long Sleeve Shirt Dress with Slit and Pockets) through the online or at the store, and then you can re order the
 item with your specified size and we will do our best to deliver it successfully.</div>
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<div dir="ltr">So, please confirm your wish about returning the items through the online so that we can arrange the collection process for all the items you want to return.</div>
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<div dir="ltr">Once again please accept our full apology, and thanks for your patient and understanding. </div>
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<div dir="ltr">We are looking forward to hear from you soon!</div>
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<div dir="ltr">​Thank you,</div>
<div dir="ltr">Centrepoint Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4908965