Subject: Note Added - [#4678911] Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 18:32:16 +0000

Hi ,    Mohamed Kassem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4678911    Subject:  Returns   Requester: Maram    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear Amir – Hussain , </div>
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<div class="MsoNormal">Kindly call the customer to sort it out , </div>
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<div class="MsoNormal" style="line-height:105%">Mohamed Kassem</div>
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<div class="MsoNormal" style="line-height:105%">Senior Store Manager \ Al Rai - Kuwait</div>
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<div class="MsoNormal" style="line-height:105%">M +965 98001748</div>
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<span style="font-size:9.0pt;line-height:105%;color:black">E </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:#0563C1">[email-masked]</span></a><span style="font-size:9.0pt;line-height:105%;color:black"></span>
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<a href="http://www.homecentre.com/" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:black">homecentre.com</span></a><span style="font-size:9.0pt;line-height:105%;color:#323E4F"></span>
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<a href="http://www.facebook.com/Homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDk5MTI2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8fUONmeB_QYhFX-VdfrHvD3nnFbW9euTeuwW83SeDsE" data-id="2044000991261"></span></a><a href="http://www.twitter.com/askhomecentre" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDk5MTI2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-Bv9ixDZmjJl-Ouq9-VsaSbYzS-mbkV99vG_k87dhSs" data-id="2044000991262"></span></a><a href="https://www.youtube.com/user/Homecentrestore" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDk5MTI2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XfVEAxE8SQbLnerMQ_hc4m1Xw2tI-0yhmKNYi1j6EBg" data-id="2044000991263"></span></a><a href="https://instagram.com/homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDk5MTI2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VK8Po3-1Xj1TOl3yiyDofVwh86T1rK_1fr81iLgfQ4g" data-id="2044000991265"></span></a><span style="color:#323E4F"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Reddy Prasad &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 28, 2022 3:21 PM<br>
<b>To:</b> Mohamed Kassem &lt;[email-masked]&gt;<br>
<b>Cc:</b> Homecentre &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4678911] - Returns</div>
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<div class="MsoNormal">Dear Kassem </div>
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<div class="MsoNormal">Please check and do the needful. </div>
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<div class="MsoNormal">Reddy Prasad</div>
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<b>From:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, September 23, 2022 6:00 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4678911] - Returns</div>
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<a id="OWAAMB6B6257C9C51447691A6FD1EE56DA932" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Reddy Prasad</span></a> please check</div>
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<b>From:</b> Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 22 September 2022 03:08<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4678911] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 9 Sep at 5:23 PM
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi team,</span><span style="color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Kindly update us</span></strong><b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
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Problem Statement: Damage item delivered<br>
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 Customer name : Maram<br>
Contact number :  +96550813161<br>
Email id ; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Store : Centrepoint - Rai (Ghazali) Branch - Kuwait<br>
Order date 29/07/2022<br>
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Assistance Required: The customer has received a damage item which was got from the store please check the invoice attached.</span>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">INvoice number : 221122201040706</span></strong><b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> <br>
 Regards,<br>
CS Team Badri .</span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 11 Aug at 1:33 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi team <br>
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Problem Statement: Damage item delivered<br>
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 Customer name : Maram<br>
Contact number :  +96550813161<br>
Email id ; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Store : Centrepoint - Rai (Ghazali) Branch - Kuwait<br>
Order date 29/07/2022<br>
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Assistance Required: The customer has received a damage item which was got from the store please check the invoice attached.</span></div>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System">INvoice number : 221122201040706</span></strong><b><span style="font-size:10.5pt;font-family:-Apple-System"><br>
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 Regards,<br>
CS Team Badri .</span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Wed, 10 Aug at 2:09 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Dear team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please share order No.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regards</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Get
<a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">From: Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, August 10, 2022 1:04:40 PM<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4678911] - Returns </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Problem Statement: Damage item delivered</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> Customer name : Maram</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Contact number :  +96550813161<br>
Email id ; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Store : Centrepoint - Rai (Ghazali) Branch - Kuwait</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> Assistance Required: The customer has received a damage item which was got from the store please check the invoice attached </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">CS Team Badri .</span></div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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