Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 21:35:58 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div>This is not yet resolved</div>
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<div>Still waiting for response for gift card or shukran credit<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 25 Sep 2022, at 12:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4905234</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Muhammad,</div>
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<div>Thank you for your prompt response.</div>
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<div>We sincerely apologize for our previous email, it was sent mistakenly.</div>
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<div>We would like to assure you that this is definitely not the kind of experience we want for you when shopping with us. The order has been cancelled unfortunately at this time, after checking with our team it appears that the order could not be processed due to a technical issue.</div>
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<div>We request you to please place a new order for the same item if available. We will try our best to ensure the order gets delivered to you.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4905234