Subject: New Reply Received - order number 4687017692 delivered now and both item is broken ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 06:19:15 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  order number 4687017692 delivered now and both item is broken ?   Ticket comment <div style="direction: ltr">Hi</div>
<div style="direction: ltr">Good morning </div>
<div style="direction: ltr">
<i>This email to inform yo</i><span style="font-size: 14px"><i>u </i><span style='font-style: italic; color: rgb(23, 26, 29); font-family: "Google Sans", Roboto, "Helvetica Neue", Arial, sans-serif; -webkit-tap-highlight-color: rgba(255, 255, 255, 0)'> that the specialists have contacted us to obtain a product in order to return  it and we are waiting to receive the new products</span></span>
</div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 24 Sep 2022, at 12:21 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4901585</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Alobaidly,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">With reference to order number 4687017692, As we ca see you already create a return request fro broken item and the courier team will collect the item within 3-5 working days. </div>
<div><br></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div></div></div>
<div></div>
<br>

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4901585