Subject: Ticket Assigned - Conversation with Albina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 00:04:41 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Albina Albina                    Hi. I have an order 9586231029. Can I change from click and Collect to home delivery?           03:59 AM, 23nd Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:59 AM, 23nd Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:59 AM, 23nd Sep                     Albina                    1           03:59 AM, 23nd Sep                   Centrepoint UAE whatsapp bot                    Hello Albina , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:59 AM, 23nd Sep                     Albina                    1           03:59 AM, 23nd Sep                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:59 AM, 23nd Sep                     Albina                    9586231029           03:59 AM, 23nd Sep                   Centrepoint UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            03:59 AM, 23nd Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:59 AM, 23nd Sep                     Albina                    2           04:00 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:00 AM, 23rd Sep                     Albina                    1           04:00 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:00 AM, 23rd Sep                     Albina                    [email-masked]           04:00 AM, 23rd Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:00 AM, 23rd Sep                   Mohammed                    Hi Albina, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           04:02 AM, 23rd Sep                     Albina                    Hi. I have an order 9586231029. Can I change from click and Collect to home delivery?           04:03 AM, 23rd Sep                   Mohammed                   Please note that your order ready for collection           04:03 AM, 23rd Sep                   Mohammed                   We are sorry we can not change delivery mode.           04:03 AM, 23rd Sep                   Mohammed                   Is there anything else may I assist you?           04:03 AM, 23rd Sep                     Albina                    OK thanks           04:03 AM, 23rd Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:04 AM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4907777