Subject: Ticket Assigned - Conversation with ❤️Chloe?❤️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Sep 2022 18:51:49 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ❤️Chloe?❤️ ❤️Chloe?❤️                    Hi goodevening           10:28 PM, 22nd Sep                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            10:28 PM, 22nd Sep                   Babyshop UAE WhatsApp bot                    Hello ❤️Chloe?❤️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:28 PM, 22nd Sep                     ❤️Chloe?❤️                    3           10:28 PM, 22nd Sep                   Babyshop UAE WhatsApp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            10:28 PM, 22nd Sep                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:28 PM, 22nd Sep                     ❤️Chloe?❤️                    2           10:29 PM, 22nd Sep                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:29 PM, 22nd Sep                     ❤️Chloe?❤️                    1           10:29 PM, 22nd Sep                   Babyshop UAE WhatsApp bot                   Please enter your email address           10:29 PM, 22nd Sep                     ❤️Chloe?❤️                    [email-masked]           10:29 PM, 22nd Sep                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           10:29 PM, 22nd Sep                   Mohammed                    Hi , thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:39 PM, 22nd Sep                   Mohammed                   Could you please share your order number so that I can assist you further?           10:41 PM, 22nd Sep                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           10:44 PM, 22nd Sep                     ❤️Chloe?❤️                    9587092955           10:44 PM, 22nd Sep                     ❤️Chloe?❤️                    I paid the full amount but there is 1 item that you don't have.           10:45 PM, 22nd Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:47 PM, 22nd Sep                   Mohammed                   We are sorry this item was out of stock           10:47 PM, 22nd Sep                   Mohammed                   160531496 - - Giggles Printed Nest Bag with Frill Detail           10:47 PM, 22nd Sep                   Mohammed                   And the refund processed           10:48 PM, 22nd Sep                   Mohammed                   We would like to inform you that we have processed the refund of amount  AED67 AED on 21/09/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           10:48 PM, 22nd Sep                   Mohammed                   Is there anything else may I assist you?           10:48 PM, 22nd Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:51 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4907349