Subject: Ticket Assigned - Conversation with julius alex kavuma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Sep 2022 22:57:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with julius alex kavuma julius alex kavuma                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi julius alex kavuma, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9586313373 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD008021261     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0549910172            02:40 AM, 22st Sep                     julius alex kavuma                    Can I correct my order from Centepoint Madinah Zayed because I have time limite           02:42 AM, 22st Sep                   Mohammed                    Hi Julius, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:43 AM, 22st Sep                     julius alex kavuma                    Can I correct my order from Centepoint Madinah Zayed tomorrow because I have time limite           02:44 AM, 22st Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:44 AM, 22st Sep                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           02:48 AM, 22st Sep                   Mohammed                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           02:49 AM, 22st Sep                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           02:51 AM, 22st Sep                   Mohammed                   Hi Julius, I have not received a response from you still, please confirm if we are still connected?           02:54 AM, 22st Sep                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:56 AM, 22st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4903828