Subject: Ticket Assigned - Conversation with nh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Sep 2022 21:53:18 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nh nh                    Hello           01:43 AM, 22st Sep                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:43 AM, 22st Sep                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:43 AM, 22st Sep                     nh                    I order this but I didn’t pay how can confirm it           01:43 AM, 22st Sep                     nh                    2           01:43 AM, 22st Sep                   Mohammed                    Hi, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:45 AM, 22st Sep                     nh                    I want to confirm my order           01:45 AM, 22st Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:45 AM, 22st Sep                     nh                    This order number 8187226040           01:45 AM, 22st Sep                     nh                    Ok           01:45 AM, 22st Sep                   Mohammed                   We'd like to confirm you that orders 8187226040 and 8187226046 has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.  Do place a new order again with us so we will be able to confirm & deliver it you.           01:46 AM, 22st Sep                   Mohammed                   Is there anything else may I assist you?           01:46 AM, 22st Sep                     nh                    But my shukrain points are gone           01:47 AM, 22st Sep                     nh                    With this order 8187226040           01:48 AM, 22st Sep                     nh                    I used them           01:48 AM, 22st Sep                   Mohammed                   shukran point will be refund to your account.           01:49 AM, 22st Sep                     nh                    When ?           01:49 AM, 22st Sep                     nh                    Because I want to use them for my new order           01:50 AM, 22st Sep                   Mohammed                   Already refunded in your shukran account.           01:50 AM, 22st Sep                   Mohammed                   Is there anything else may I assist you?           01:50 AM, 22st Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:52 AM, 22st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4903781