Subject: Ticket Assigned - Conversation with saidah musoke
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Sep 2022 19:47:51 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saidah musoke saidah musoke                    Customer:  Hello there Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi saidah musoke, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I bought buy 1get 1 free but I didn't receive Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  #9586538761 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  #9686538761 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi saidah musoke, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9586538761 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558901749            11:38 PM, 18th Sep                   Mohammed                    Hi Saisah, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:40 PM, 18th Sep                   Mohammed                   As we can see the order delivered on 18/09/2022           11:43 PM, 18th Sep                   Mohammed                   Is there anything else may I assist you?           11:45 PM, 18th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:47 PM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4890954