Subject: Ticket Assigned - Conversation with valeria
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 20:15:49 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with valeria valeria                    Hi           11:48 PM, 17th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:48 PM, 17th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:48 PM, 17th Sep                     valeria                    On what items is the buy 1 get 1 free applicable? I get this banner when I browse through make up but when I put stuff in my basket its just full price and the 1+1 doesn’t get calculated           11:50 PM, 17th Sep                     valeria                    1           11:50 PM, 17th Sep                   Mohammed                    Hi Valeria, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:51 PM, 17th Sep                     valeria                    see question above           11:53 PM, 17th Sep                   Mohammed                   We would like to inform you that you have only select one pair of the item #.    To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item.    If both items have same value than you will only be paying for the value of one item. If both items has different value than the higher value will the order value.           11:55 PM, 17th Sep                     valeria                             11:56 PM, 17th Sep                     valeria                             11:56 PM, 17th Sep                     valeria                    all items are being charged           11:57 PM, 17th Sep                   Mohammed                   Could you share with me the items link?           11:58 PM, 17th Sep                     valeria                    https://www.centrepointstores.com/ae/en/p/163389688           11:59 PM, 17th Sep                     valeria                    https://www.centrepointstores.com/ae/en/p/164152480           11:59 PM, 17th Sep                     valeria                    https://www.centrepointstores.com/ae/en/p/162452298           11:59 PM, 17th Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:02 AM, 18th Sep                     valeria                    Sure thank you           12:02 AM, 18th Sep                   Mohammed                   There is no offer buy one get one free for this item https://www.centrepointstores.com/ae/en/p/163389688           12:04 AM, 18th Sep                   Mohammed                   Please ignore last massage.           12:06 AM, 18th Sep                     valeria                    where can i see for which items it is?           12:06 AM, 18th Sep                     valeria                    oh ok           12:06 AM, 18th Sep                   Mohammed                   * File attached - 10.png *             12:09 AM, 18th Sep                   Mohammed                   Please the offer showing in the photo for this item https://www.centrepointstores.com/ae/en/p/162452298           12:10 AM, 18th Sep                   Mohammed                   There is no offer buy one get one free for this items           12:10 AM, 18th Sep                   Mohammed                   https://www.centrepointstores.com/ae/en/p/163389688           12:10 AM, 18th Sep                   Mohammed                   https://www.centrepointstores.com/ae/en/p/164152480           12:10 AM, 18th Sep                   Mohammed                   Is there anything else may I assist you?           12:10 AM, 18th Sep                     valeria                    okay so where can i find overview for items that have the offer           12:11 AM, 18th Sep                     valeria                    It shows here on the product page           12:11 AM, 18th Sep                     valeria                    it’s a little misleading           12:12 AM, 18th Sep                     valeria                    but ok           12:12 AM, 18th Sep                   Mohammed                   The offer for some item and it will show on the item.           12:12 AM, 18th Sep                     valeria                    then there should be one page with all offers because now they are impossible to find           12:13 AM, 18th Sep                     valeria                    thanks for your help           12:13 AM, 18th Sep                     valeria                    have a good night           12:13 AM, 18th Sep                   Mohammed                   The offer for the item is showing and you can see the item offer as showing in the photo.  * File attached - 233.png *             12:15 AM, 18th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:15 AM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4886901