Subject: Ticket Assigned - Conversation with maryam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 19:53:47 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maryam maryam                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  maryam Bot:  Hi maryam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9586695516 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 18/09/2022    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504832409            11:48 PM, 17th Sep                   Mohammed                    Hi Maryam, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:48 PM, 17th Sep                     maryam                    hello           11:49 PM, 17th Sep                     maryam                    i need to change my order’s collection location           11:49 PM, 17th Sep                   Mohammed                   We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           11:50 PM, 17th Sep                   Mohammed                   Is there anything else may I assist you?           11:51 PM, 17th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:53 PM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4886830