Subject: Ticket Assigned - Conversation with Rufeena Ali Hakkim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 18:30:55 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rufeena Ali Hakkim Rufeena Ali Hakkim                    Hello           10:18 PM, 17th Sep                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            10:18 PM, 17th Sep                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:18 PM, 17th Sep                     Rufeena Ali Hakkim                    1           10:18 PM, 17th Sep                   MAX UAE whatsapp bot                    Hello Rufeena Ali Hakkim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:18 PM, 17th Sep                     Rufeena Ali Hakkim                    2           10:18 PM, 17th Sep                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:18 PM, 17th Sep                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:18 PM, 17th Sep                     Rufeena Ali Hakkim                    2           10:18 PM, 17th Sep                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:18 PM, 17th Sep                     Rufeena Ali Hakkim                    1           10:18 PM, 17th Sep                   MAX UAE whatsapp bot                   Please enter your email address           10:18 PM, 17th Sep                     Rufeena Ali Hakkim                    [email-masked]           10:18 PM, 17th Sep                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:18 PM, 17th Sep                   Mohammed                    Hi, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:20 PM, 17th Sep                     Rufeena Ali Hakkim                    Hi           10:20 PM, 17th Sep                     Rufeena Ali Hakkim                    I have requested for return but no one contacted nor collected the order           10:21 PM, 17th Sep                     Rufeena Ali Hakkim                    Hello           10:22 PM, 17th Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:23 PM, 17th Sep                   Mohammed                   Please note that the item will collected with in 3-5 working days.           10:24 PM, 17th Sep                     Rufeena Ali Hakkim                    Ok           10:25 PM, 17th Sep                   Mohammed                   Is there anything else may I assist you?           10:27 PM, 17th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:30 PM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4886548