Subject: Ticket Assigned - Conversation with mechelle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 18:25:30 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mechelle mechelle                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mechelle Bot:  Hi mechelle, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7386473559 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0916220002756     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97335102981            10:07 PM, 17th Sep                   Mohammed                    Hi Mechelle, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:08 PM, 17th Sep                     mechelle                    hi just want to follow up my order           10:08 PM, 17th Sep                     mechelle                    it was supposed to be delivered yesterday but it wasn’t delivered until now           10:08 PM, 17th Sep                     mechelle                    7386473559 here is my order number           10:09 PM, 17th Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:10 PM, 17th Sep                     mechelle                    the delivery guy called me yesterday that he cannot come because too much traffic and he will just deliver today..but now its 9:10pm already nobody called me           10:10 PM, 17th Sep                   Mohammed                   Please note that your order out for delivery now           10:11 PM, 17th Sep                   Mohammed                   Is there anything else may I assist you?           10:12 PM, 17th Sep                     mechelle                    yes but its too late now until what time should i stay up to wait for it?           10:13 PM, 17th Sep                     mechelle                    any idea until what time the delivery tonight?           10:16 PM, 17th Sep                     mechelle                    hello           10:18 PM, 17th Sep                     mechelle                    still there?           10:18 PM, 17th Sep                   Mohammed                   Please allow us sometime if the order not delivere today please update us.           10:21 PM, 17th Sep                   Mohammed                   Is there anything else may I assist you?           10:23 PM, 17th Sep                     mechelle                    ok thank you!           10:24 PM, 17th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:24 PM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4886531