Subject: New Reply Received - Order status
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 15:45:56 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Order status  Ticket comment <div dir="auto">What kind of a service is this really...<div dir="auto">Really disappointed with your service i wm going to write a hard review for this and yes I haven't yet received my order</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 15 Sept 2022, 22:21 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4870186</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Anuradha,</div>
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<br>Thank you for reaching out to us.</div>
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<br>We are following up with you regarding order number:9586021086 </div>
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<br>We sincerely apologise however, due to system upgradation certain shipments are delayed by 2 working days so the order will be deliver after 15 Sep. We really appreciate your patience regarding the same.</div>
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<br>We will expedite the shipments as soon as our systems upgrade are done, and try to deliver as fast as possible.</div>
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<br>If you do not receive your order within the one week, please simply reply to this email and let us know. We will be happy to help. </div>
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<br>We hope this helps and have a great day! Stay Safe! </div>
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<br>Your Friends, <br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4870186