Subject: New Reply Received - RE: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 07:34:33 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  RE: How did you enjoy shopping with us?  Ticket comment <div dir="auto">the item has not been collected yet , plz send a courier to take it and refund the money to my benefit card .</div>
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<div dir="auto">contact number : 66964443</div>
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<div dir="auto" style="font-size:12px; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div>From: Max &lt;[email-masked]&gt; 
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<div>Date: 15/09/2022 13:36 (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#4865215] - RE: How did you enjoy shopping with us? </div>
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<div dir="ltr">Hi Noor,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.</div>
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<div dir="ltr">Regarding the return item (Solid Round Neck Sweatshirt with Long Sleeves) from the order (7385773957), we kindly ask you to please confirm to us if you have handed it to the courier or not, and in case your item has not been collected by the
 courier, please confirm your contact number (97366964443), or provide us with alternative one, so that we can arrange the collection process from our end and assist you further.</div>
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<div dir="ltr">As well, kindly note that the amount will be refunded to your My Credit, in case you want it to be refunded to the same card which you paid from (BENEFIT), please let us know so that we can do the needful after collecting the item.</div>
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<div dir="ltr">Once again please accept our full apology, and thanks for your patient and understanding.</div>
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<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4865215