Subject: New Reply Received - 9585559015
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 01:59:23 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  9585559015  Ticket comment <div><br></div>
<div dir="auto">Sorry Center point,</div>
<div dir="auto"><br></div>
<div dir="auto">Issues is still not resolved I will return it.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Sandeep<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 15 Sep 2022 at 11:20 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4871126</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Mohammed Murshed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sandeep,</div>
<div dir="ltr">
<br>Thank you for reaching out to us.</div>
<div dir="ltr">
<br>At this point our systems are undergoing upgradation. This means that option to return would not be available till 15th of September. We request you to kindly login to your my account section after 15th of September, and try to make an online request for return.</div>
<div dir="ltr">
<br>If after 15th September you still do not see the option to return, please let us know the following information and we will create a return request on our side after 15th September:<br>1. Order Number<br>2. Names of the Items you wish to return</div>
<div dir="ltr">
<br>We really appreciate your patience and cooperation with us.</div>
<div dir="ltr">
<br>Your Friends,<br>The Support Team.<br>
</div>
</div></div>
<div></div>
<br>

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</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4871126