Subject: Ticket Assigned - Conversation with hina tauheed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 22:04:58 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hina tauheed hina tauheed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hina tauheed Bot:  Hi hina tauheed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9585960933 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0566932365            01:51 AM, 16th Sep                   Mohammed                    Hi Hina, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:52 AM, 16th Sep                     hina tauheed                    9586109924           01:52 AM, 16th Sep                     hina tauheed                    Hi           01:52 AM, 16th Sep                     hina tauheed                    I want to ask that why you are not giving any shukran points after delivering my orders?           01:53 AM, 16th Sep                     hina tauheed                    I recently received two orders but no shukran points, why is that?           01:53 AM, 16th Sep                   Mohammed                   Shukran point will be added after 14 days from date of receiving the order.           01:55 AM, 16th Sep                   Mohammed                   Is there anything else may I assist you?           01:55 AM, 16th Sep                     hina tauheed                    Ok but I didn’t get any shukran points after receiving any order since a month u can check and confirm plz           01:56 AM, 16th Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:58 AM, 16th Sep                   Mohammed                   Please note that you have 8 point and 299 pending point           01:59 AM, 16th Sep                     hina tauheed                    Ok thank u           02:01 AM, 16th Sep                   Mohammed                   Is there anything else may I assist you?           02:02 AM, 16th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:04 AM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4880442