Subject: New Reply Received - Size dispute
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 06:11:53 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Size dispute  Ticket comment <div>Hi good morning refer to your email below you say no exchange option, that means even we don’t have an option to change the size please</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 15 Sep 2022, at 02:52, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Bala,<br><br>Thank you for reaching out to us.<br><br>At this point our systems are undergoing upgradation. This means that option to return would not be available till 15th of September. We request you to kindly login to your my account section after 15th of September, and try to make an online request for return.<br><br>If after 15th September you still do not see the option to return, please let us know the following information and we will create a return request on our side after 15th September:<br>1. Names of the Items you wish to return<br><br>Please note that we do not have exchange/replace for Splash product.<br><br>We really appreciate your patience and cooperation with us.<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4870884