Subject: Note Added - [#4859302] Order # 7385716112
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 14 Sep 2022 06:53:08 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4859302    Subject:  Order # 7385716112   Requester: Debbie.stedman    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMCBD09FDF6995466DB6DD9DE88B478E9E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mothercare-BAH</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This is assorted item, any of the two colours can be shipped to customer. If item is still in original condition, max. what we can do is take return &amp; issue refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur </span></div>
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<div>From:<span lang="EN-US"> Mothercare-BAH &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, 11 September 2022 11:31 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4859302] - Order # 7385716112</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Wrong colour items received. <br>
Order ID: 7385716112<br>
Tracking No:FP0910220005492<br>
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PFA Customer placed the order and the he received Wrong colour  item .<br>
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​162384934 - - Tommee Tippee Glow In The Dark Soother - Set of 2<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 11 Sep at 3:13 PM
<span class="separator">, Debbie.stedman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Good Afternoon,
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">I have just received my order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please see attached photo, my order was for pink soothers and not blue. I need this exchanged urgently.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Should you have any queries please do not hesitate to contact me on 3721 6774.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kind regards</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Debbie Stedman</span></div>
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