Subject: Note Added - [#4831196] Wrong order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Sep 2022 12:04:17 +0000

Hi ,    ecom cskuwait added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4831196    Subject:  Wrong order    Requester: Toto.hoor2014    Note Content:   <div class="WordSection1">
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear sir</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US"><a id="OWAAM3C3F35F8078841F6A539318B10275D8B" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<span style="mso-fareast-language:EN-US">Please be informed the mentioned  order
</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">8184928756
</span><span style="mso-fareast-language:EN-US">not processed from WH ,</span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">NO DATA FOUND IN WH ,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The order processed as pick &amp; pack order from the store ,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please assist do need full from the store .</span></div>
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<b>     Thanks &amp; Regards</b>,</div>
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<div class="MsoNormal"><span lang="EN-US">    <img width="144" height="63" style="width:1.5in;height:.6562in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDc1MzM3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wspiFJ1NrnH1HyjgKJsjTe3clLh3z8fuxSKXBgvI_vA" data-id="2043380753377" alt="Shape

Description automatically generated with medium confidence"></span></div>
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<div class="MsoNormal"><b>      Siva Prasad</b></div>
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<div>From:<span lang="EN-US"> Midhun Madhu &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, September 9, 2022 11:23 AM<br>
<b>To:</b> ecom cskuwait &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4831196] - Wrong order</span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 08 September 2022 16:03<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bharat Patidar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Joby Puthiyedath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Midhun Madhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4831196] - Wrong order</span>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Hi <a id="OWAAM4C8B2D086F264AF9B0CFC199A40BC80C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bharat Patidar</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Wrong item shipped to customer. Image attached.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Below is link of what customer has ordered.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US"><a href="https://www.centrepointstores.com/kw/en/Kids/BABYSHOP-SHOUT-Printed-Pencil-Case-with-Zip-Closure/p/164356167" rel="noreferrer">https://www.centrepointstores.com/kw/en/Kids/BABYSHOP-SHOUT-Printed-Pencil-Case-with-Zip-Closure/p/164356167</a></span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Hi <a id="OWAAM81E2343A1DC048FBA91C399C3C9CF68C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Let’s take the return &amp; process refund because item is out of stock now.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 6 September 2022 5:04 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4831196] - Wrong order</span>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: wrong items received. <br>
Order ID: 8184928756<br>
Tracking no:FP0904220005729<br>
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PFA Customer placed the order and the he received wrong item .<br>
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164356167 - SHOUT - SHOUT Printed Pencil Case with Zip Closure<br>
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Regards,<br>
M.Murshed</span></div>
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