Subject: Note Added - [#4831196] Wrong order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Sep 2022 13:03:00 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4831196    Subject:  Wrong order    Requester: Toto.hoor2014    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM4C8B2D086F264AF9B0CFC199A40BC80C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bharat Patidar</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Wrong item shipped to customer. Image attached.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Below is link of what customer has ordered.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US"><a href="https://www.centrepointstores.com/kw/en/Kids/BABYSHOP-SHOUT-Printed-Pencil-Case-with-Zip-Closure/p/164356167" rel="noreferrer">https://www.centrepointstores.com/kw/en/Kids/BABYSHOP-SHOUT-Printed-Pencil-Case-with-Zip-Closure/p/164356167</a></span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM81E2343A1DC048FBA91C399C3C9CF68C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Let’s take the return &amp; process refund because item is out of stock now.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, 6 September 2022 5:04 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4831196] - Wrong order</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: wrong items received. <br>
Order ID: 8184928756<br>
Tracking no:FP0904220005729<br>
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PFA Customer placed the order and the he received wrong item .<br>
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164356167 - SHOUT - SHOUT Printed Pencil Case with Zip Closure<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4831196:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043380054027'>89.jpeg</a>