Subject: New Reply Received - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 22:49:11 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">
<div dir="auto">Hi Splash Team,</div>
<div dir="auto"><br></div>
<div dir="auto">Either Ur reply was Automated or you do Not know about Ur own Offers. So here i go again...</div>
<div dir="auto">Please know that Emirates Airline Staff, who have Emirates Platinum Card membership, get 20% discount if we do purchase from the Splash "store".</div>
<div dir="auto"><br></div>
<div dir="auto">However, this 20% discount is Not available for Splash "Online" Purchase, for Emirates Airline Platinum card users.</div>
<div dir="auto"><br></div>
<div dir="auto">To us, as customers for Emirates Airline Platinum card users, the discount should also be avilable, when we do the puchase online.</div>
<div dir="auto">Because for us/customers, Store or Online is both Splash.</div>
<div dir="auto"><br></div>
<div dir="auto">So, please provide/enable the same 20% discount for EK Platinum card users, to purchase "Online" also.</div>
<div dir="auto"><br></div>
<div dir="auto">Recommending you to create a 20% Discount Code for Emirates Airline Staff - Platinum card users. </div>
<div dir="auto">U can track it by asking for EK staff number.</div>
<div dir="auto"><br></div>
<div dir="auto">Above i have also provided you the solution on how U can track the New code you will craete, if its being used by genuine Ek Airline staff Platinum users.</div>
<div dir="auto">Feel free to call me, if u have questions.</div>
<div dir="auto"><br></div>
<div dir="auto">However, please skip calling me, if U are going to say - Sorry it is Not possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Sincerly,</div>
<div dir="auto">Sapna Serai</div>
<div dir="auto">055-5524688</div>
<div dir="auto"><br></div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 6 Sept 2022, 10:37 pm Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Sapna,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">Please share with us the screenshot of the offer that we can check and do the needful. </div>
<div><br></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4834681