Subject: Ticket Assigned - Conversation with sharon
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 20:37:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sharon sharon                    Bot:  Hi again! Bot:  Please enter your name Customer:  sharon Bot:  Hi Sharon ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:30 AM, 07th Sep                   Mohammed                    Hi Sharon, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:31 AM, 07th Sep                     sharon                    Hi ! I had a question. I had requested for return in store. For that will I returned the cash back or as credit?           12:32 AM, 07th Sep                   Mohammed                   Could you please share your order number so that I can assist you further?           12:33 AM, 07th Sep                     sharon                    Yes. It’s 4685036446           12:34 AM, 07th Sep                   Mohammed                   If you place the order COD and return to store you can get the refund cash value           12:34 AM, 07th Sep                   Mohammed                   Is there anything else may I assist you?           12:34 AM, 07th Sep                     sharon                    Cool. No that’s all. Thanks.           12:35 AM, 07th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:36 AM, 07th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4838873