Subject: Note Added - [#4798325] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Sep 2022 05:11:29 +0000

Hi ,    Riyas Muhammad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4798325    Subject:  Delivery   Requester: Bayan alazri    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Akram,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Pls check and do the needful</span></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Riyas | Landmark Oman</div>
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<div>From:<span lang="EN-US"> Ansari Mustak &lt;[email-masked]&gt;
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<b>Sent:</b> 03 September 2022 02:37<br>
<b>To:</b> Riyas Muhammad &lt;[email-masked]&gt;<br>
<b>Cc:</b> Centrepoint &lt;[email-masked]&gt;; Akshay Berry &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;;
 Malik Ismail &lt;[email-masked]&gt;; Mohamed Mahmoud &lt;[email-masked]&gt;; Mohamed Nagy &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Mohd Imran &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4798325] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Dear Riyas,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please check and do the needful.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Thanks and Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Mustak Ansari – 96440010</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, September 3, 2022 2:27 PM<br>
<b>To:</b> Ansari Mustak &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohamed Nagy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd Imran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4798325] - Delivery</span>
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<a href="https://aka.ms/LearnAboutSenderIdentification" rel="noreferrer">Learn why this is important</a></span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Please assist us with this.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">​Problem Statement: Refund Follow Up</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Order id: 1682725103</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Order date: Aug 18, 2022</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Refund amount: 26.8 OMR</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Payment method: OMANNET</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Issue description: The customer was complaining about the refund method as the amount has been refunded to his My Credit and he wants the refund to be in his bank account
 (OMANNET), so we have raised the issue to the Jira team under this link (<a href="https://landmark.atlassian.net/browse/REL-159299" rel="noreferrer">https://landmark.atlassian.net/browse/REL-159299</a>) and they confirmed that the amount has been removed, so please check and
 do the needful.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thanks for your help!</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Aya.</span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4798325:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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