Subject: New Reply Received - Re: Your payment is being processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 19:39:14 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">This is about another order and the order no is <span style="text-align:right">4684652670. This order is placed today 2nd Sep 2022 and is of 132 QAR</span>
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<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto"><span style="text-align:right">The payment is done from my end where i have sent the bank transaction details in my previous mail. The present status of the order shows as payment being processed and yet order is not yet confirmed inspite the payment is made.</span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto"><span style="text-align:right">its really shame that centerpoint don't even look the order details of the threaded email or the reference number in the email and reply saying that it is delivered. Very poor customer service.</span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto">
<span style="text-align:right">The subject it self is same which i have raised concerns</span><span style="text-align:right"> and it is not about the order no 4684433070 which has higher value of 835 QAR.</span>
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<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto"><span style="text-align:right">Appreciate if you can understand the exact concern, if still have doubts give a call to get more details.</span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto"><span style="text-align:right">Best regards,</span></div>
<div dir="auto"><span style="text-align:right">Madaruddin </span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 2 Sept 2022, 10:12 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Madaruddin,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">With reference to order number 4684433070,we have checked and we would like to inform you that our courier team contacted on  and delivered the order on 01/09/2022.</div>
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<div>We request you to please check with your security, family members and neighbors regarding your order.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4816029