Subject: Ticket Assigned - Conversation with yati singh
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 01 Sep 2022 20:52:52 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yati singh yati singh                    Bot:  Hi again! Bot:  Please enter your name Customer:  yati singh Bot:  Hi Yati Singh ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  589144765            12:42 AM, 02st Sep                     yati singh                    Okay           12:42 AM, 02st Sep                   Mohammed                    Hi Yati Singh, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:43 AM, 02st Sep                     yati singh                    Plzz refund           12:44 AM, 02st Sep                     yati singh                    Okay thanks u           12:44 AM, 02st Sep                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:45 AM, 02st Sep                     yati singh                    Check my oder           12:46 AM, 02st Sep                   Mohammed                   We would like to inform you that we have processed the refund of amount 27.5 AED in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           12:46 AM, 02st Sep                   Mohammed                   Is there anything else may I assist you?           12:48 AM, 02st Sep                     yati singh                    I return 2 item           12:48 AM, 02st Sep                     yati singh                    Please check           12:49 AM, 02st Sep                   Mohammed                   We would like to inform you that we have processed the refund of amount 27.5+27.5 AED in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           12:50 AM, 02st Sep                   Mohammed                   Is there anything else may I assist you?           12:50 AM, 02st Sep                     yati singh                    Thank u so much           12:50 AM, 02st Sep                     yati singh                    ?           12:50 AM, 02st Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:51 AM, 02st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4813725