Subject: Ticket Assigned - Conversation with mistr saloh
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 20:28:57 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mistr saloh mistr saloh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mistr saloh Bot:  Hi Mistr Saloh ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9584441366 Bot:    Your order status is  : Cancelled   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Mistr Saloh ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9584441366 Bot:   Your order status is  : Cancelled   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your number Customer:  0547761014            12:09 AM, 01st Sep                     mistr saloh                    Plz quickly           12:09 AM, 01st Sep                     mistr saloh                    Why my order is cancelled           12:10 AM, 01st Sep                     mistr saloh                    Hi           12:11 AM, 01st Sep                   Mohammed                    Hi Mistr, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:11 AM, 01st Sep                     mistr saloh                    /startOver           12:11 AM, 01st Sep                     mistr saloh                    /startOver           12:11 AM, 01st Sep                     mistr saloh                    Hey           12:11 AM, 01st Sep                   Mohammed                   Your order cancelled from your side.           12:12 AM, 01st Sep                   Mohammed                   The reason was           12:12 AM, 01st Sep                   Mohammed                   I found it cheaper elsewhere!           12:12 AM, 01st Sep                     mistr saloh                    Why should I cancel           12:13 AM, 01st Sep                     mistr saloh                    I want my order           12:13 AM, 01st Sep                     mistr saloh                    Im not cancel           12:14 AM, 01st Sep                   Mohammed                   We can not do any thing please place a new order.           12:14 AM, 01st Sep                   Mohammed                   As the order canceled by Mr Saloh  .           12:15 AM, 01st Sep                   Mohammed                   Is there anything else may I assist you?           12:15 AM, 01st Sep                     mistr saloh                    When i get my refund           12:17 AM, 01st Sep                   Mohammed                   There is no refund as the order Cash On Delivery.           12:18 AM, 01st Sep                   Mohammed                   Is there anything else may I assist you?           12:19 AM, 01st Sep                     mistr saloh                    I pay already from shukran           12:20 AM, 01st Sep                     mistr saloh                    31 dirham I already pay           12:22 AM, 01st Sep                   Mohammed                   Shukran point will be refunded to your account soon           12:23 AM, 01st Sep                   Mohammed                   Is there anything else may I assist you?           12:25 AM, 01st Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 AM, 01st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4808851