Subject: Ticket Assigned - Conversation with manal alsaadi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 21:30:48 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manal alsaadi manal alsaadi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  manal alsaadi Bot:  Hi Manal Alsaadi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506706997            01:28 AM, 31th Aug                   Mohammed                    Hi Manal, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:28 AM, 31th Aug                   Mohammed                   We would like to inform you that we have processed the refund of amount 176.4 AED on 31/08/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:29 AM, 31th Aug                   Mohammed                   Is there anything else may I assist you?           01:29 AM, 31th Aug                     manal alsaadi                    Ok thank you           01:30 AM, 31th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:30 AM, 31th Aug                     manal alsaadi                    Same to you           01:30 AM, 31th Aug                     manal alsaadi                    Thanks           01:30 AM, 31th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4803645