Subject: Note Added - [#4779582] Re: مشترياتك في طريقها إليك 8183444102
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 11:10:14 +0000

Hi ,    ecom cskuwait added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4779582    Subject:  Re: مشترياتك في طريقها إليك 8183444102   Requester: Seetaalajmyy    Note Content:   <div class="WordSection1">
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Team,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please be informed the below mentioned order item not wrong &amp;  correctly processed ,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Not an colour mismatch ,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The below images attached website vs Physical item from WH
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">FY</span></div>
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<span style="background:yellow;mso-highlight:yellow;mso-fareast-language:EN-US">IN WEBSITE</span><span style="mso-fareast-language:EN-US">
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<span style="mso-fareast-language:EN-US"><img width="341" height="180" style="width:3.552in;height:1.875in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NjUyNjIzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6goNBhoLePnihUTEi73mKd1aDKHCnVIBhiFUvRYhm00" data-id="2043376526230"></span><span style="mso-fareast-language:EN-US"></span>
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<b><span style="background:yellow;mso-highlight:yellow;mso-fareast-language:EN-US">PHYSICAL ITEM FROM WH</span></b><b><span style="mso-fareast-language:EN-US"></span></b>
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<span style="mso-fareast-language:EN-US"><img width="332" height="230" style="width:3.4583in;height:2.3958in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NjUyNjIzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jkrO6J8qaRR78o8pzCG_PZ4wKwqz6flZG1Gf4IUyDQ0" data-id="2043376526231"></span><span style="mso-fareast-language:EN-US"></span>
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<b>     Thanks &amp; Regards</b>,</div>
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<div class="MsoNormal"><span lang="EN-US">    <img width="144" height="63" style="width:1.5in;height:.6562in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NjUyNjIzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rHKwMlyDSzd10zYikeWgrSizfxqRXhqCs7wKTIoMOIQ" data-id="2043376526232" alt="Shape

Description automatically generated with medium confidence"></span></div>
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<div class="MsoNormal"><b>      Siva Prasad</b></div>
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<div>From:<span lang="EN-US"> Midhun Madhu &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, August 30, 2022 7:48 AM<br>
<b>To:</b> ecom cskuwait &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4779582] - Re: مشترياتك في طريقها إليك 8183444102</span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 29 August 2022 16:28<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bharat Patidar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Wasim Qureshi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Midhun Madhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4779582] - Re: </span><span lang="AR-SA" dir="RTL">مشترياتك في طريقها إليك 8183444102</span><span lang="EN-US"></span>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">++<a id="OWAAM3253835523BD46C8BE83F2AE4EE6C08D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bharat Patidar</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Hi Bharat,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">This is again one more wrong delivery. Customer ordered colour in below mentioned link &amp; received different colour. Image attached.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US"><a href="https://www.centrepointstores.com/kw/en/Baby-and-Moms/Activity-and-Gear/Infant-Activity/BABYSHOP-Juniors-Granite-Rocker-with-Removable-Toy-Bar/p/163598100" rel="noreferrer">https://www.centrepointstores.com/kw/en/Baby-and-Moms/Activity-and-Gear/Infant-Activity/BABYSHOP-Juniors-Granite-Rocker-with-Removable-Toy-Bar/p/163598100</a></span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Please ask WH team to replace this with correct item on priority.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, 26 August 2022 9:20 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4779582] - Re: </span><span lang="AR-SA" dir="RTL">مشترياتك في طريقها إليك 8183444102</span><span lang="EN-US"></span>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Wrong items received. <br>
Order Date :Aug 24, 2022<br>
Order ID: 8183444102<br>
Tracking no:FP0824220008207<br>
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PFA Customer placed the order and the he received Wrong item<strong><span style="font-family:-Apple-System"> (different colour recived).</span></strong><br>
163598100 - Juniors - Juniors Granite Rocker with Removable Toy Bar<br>
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Regards,<br>
M.Murshed</span></div>
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