Subject: Note Added - [#4773376] need to return none item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 09:27:24 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4773376    Subject:  need to return none item   Requester: ali.alhosani    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMFF06B118DDF14D7CB7996464D3CC56CE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Team – please inform customer that we receive 4 pcs of this car seat in 1 box from supplier.
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">As a process - we always wrap &amp; ship to all customers in same way &amp; so far no complaints on this.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 25 August 2022 3:05 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4773376] - need to return none item</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Please assist us with this.<br>
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Problem statement: Need return approval<br>
Order id: 9583040951<br>
Order date: Aug 1, 2022<br>
Tracking id: FP082122001205<br>
Item id: 163104813 - Nania - Nania Cosmo Graphic2020 Car Seat<br>
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Issue description: The customer wants to return The reason is that baby car seat came without box and wraped in unprofessional way  it seems used or returned previously from another buyer, so please check and advise if the returning was possible or not.<br>
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Customer's contact number: +971559155493<br>
Customer's name:Ali Alhosani<br>
Customer's id: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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Thanks for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Mazen</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4773376:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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