Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 20:50:17 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:43 AM, 30th Aug                     User                    I want to cancel order           12:43 AM, 30th Aug                   Mohammed                    Hi , Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:44 AM, 30th Aug                   Mohammed                   Could you please share your order number so that I can assist you further?           12:44 AM, 30th Aug                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           12:46 AM, 30th Aug                     User                    Yes           12:46 AM, 30th Aug                     User                    1683964771           12:47 AM, 30th Aug                   Mohammed                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:47 AM, 30th Aug                   Mohammed                   Is there anything else may I assist you?           12:47 AM, 30th Aug                     User                    1683962417           12:48 AM, 30th Aug                     User                    & this order too           12:48 AM, 30th Aug                   Mohammed                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:49 AM, 30th Aug                   Mohammed                   Is there anything else may I assist you?           12:49 AM, 30th Aug                     User                    Thanks           12:49 AM, 30th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:49 AM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4797715