Subject: Ticket Assigned - Conversation with ahsan mehmood
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Aug 2022 22:05:35 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahsan mehmood ahsan mehmood                    Bot:  Hi again! Bot:  Please enter your name Customer:  ahsan mehmood Bot:  Hi Ahsan Mehmood ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9583793045 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:55 AM, 27th Aug                   Mohammed                    Hi Ahsan, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:56 AM, 27th Aug                     ahsan mehmood                    I have placed the order . .but after one hour i have received this msg from max           01:56 AM, 27th Aug                   Mohammed                   We'd like to confirm you that order 9583793045 has not been placed successfully as the payment from your credit card used has been unsuccessful.  Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card-issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           01:56 AM, 27th Aug                     ahsan mehmood                    Sorry, Order 9583793045 was not processed successfully. Please try again or use Cash on Delivery at https://maxfashion.app.link/imZrvtoKOsb           01:56 AM, 27th Aug                   Mohammed                   You place the order again using different payment method and your order placed successfully.           01:57 AM, 27th Aug                   Mohammed                   This your confirm order number 9583793059           01:57 AM, 27th Aug                   Mohammed                   Is there anything else may I assist you?           01:58 AM, 27th Aug                     ahsan mehmood                    I have paid the amount from my card and it is deducted already. .           01:58 AM, 27th Aug                     ahsan mehmood                    Same prices i can get. . If i will reorder it again?           01:59 AM, 27th Aug                   Mohammed                   You place the order again using different payment method and your order placed successfully.           02:00 AM, 27th Aug                   Mohammed                   This your confirm order number 9583793059           02:00 AM, 27th Aug                     ahsan mehmood                    And what about the amount deducted already??           02:00 AM, 27th Aug                   Mohammed                   How many times the amount deducted?           02:01 AM, 27th Aug                     ahsan mehmood                    Last 059 is my order no. .           02:02 AM, 27th Aug                     ahsan mehmood                    One time only           02:02 AM, 27th Aug                     ahsan mehmood                    But another msg i got. . That is something confusing for me           02:03 AM, 27th Aug                   Mohammed                   This amount for the order 9583793059 which confirmed           02:03 AM, 27th Aug                   Mohammed                   Is there anything else may I assist you?           02:03 AM, 27th Aug                     ahsan mehmood                    Yes. .           02:03 AM, 27th Aug                     ahsan mehmood                    No. .  Thanks for ur assistance           02:04 AM, 27th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:04 AM, 27th Aug                     ahsan mehmood                    Thank you           02:04 AM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4781825