Subject: Ticket Assigned - Conversation with shalin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Aug 2022 20:53:39 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shalin shalin                    Bot:  Hi again! Bot:  Please enter your name Customer:  shalin Bot:  Hi Shalin ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433038793            12:41 AM, 27th Aug                     shalin                    Is someone there           12:42 AM, 27th Aug                   Mohammed                    Hi Shalin, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:43 AM, 27th Aug                     shalin                    I would like to know about my refund           12:43 AM, 27th Aug                   Mohammed                   Could you please share your order number so that I can assist you further?           12:43 AM, 27th Aug                   Mohammed                   Hi Shalin, I'm not getting a response from you. Are we still connected?           12:45 AM, 27th Aug                   Mohammed                   Hi Shalin, I have not received a response from you still, please confirm if we are still connected?           12:47 AM, 27th Aug                     shalin                    Hello           12:47 AM, 27th Aug                   Mohammed                   Could you please share your order number so that I can assist you further?           12:49 AM, 27th Aug                   Mohammed                   Hi Shalin, I'm not getting a response from you. Are we still connected?           12:50 AM, 27th Aug                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:53 AM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4781744