Subject: Note Added - [#4744848] Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 26 Aug 2022 05:06:06 +0000

Hi ,    Varun Sharma added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4744848    Subject:  Returns   Requester: imtiyaz    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Is the item damaged or any mistake from our end in sending the wrong products?</div>
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<div class="MsoNormal">If not, we cannot entertain this due to hygiene policy as we cannot take back these products and sell to other customers later.</div>
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<div class="MsoNormal">Best</div>
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<div class="MsoNormal">Varun</div>
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<div>From: Abhishek Sailani &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, August 25, 2022 1:21 PM<br>
<b>To:</b> Varun Sharma &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4744848] - Returns</div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Hi Varun,
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Please advise. Intimates we don’t have a return policy. The current size guide is below for this product.
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<img width="885" height="479" style="width:9.2187in;height:4.9895in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTM1NzgzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Vf9IQtFacH_KoxP_fAsUfXyyAEddiKULkVU1chds_5A" data-id="2043375357838"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Regards</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Abhishek Sailani</span></div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 25 August 2022 1:11 PM<br>
<b>To:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4744848] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM24AE901385D54F0ABFDB03D782E410DC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek</span></a>,</div>
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<div class="MsoNormal">Approve for return/refund.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTM1NzgzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Xkinrrr8KqLmx5XYaEjVACUtsOl03wDS-CB_M6nVf3M" data-id="2043375357839" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 24, 2022 3:12 PM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4744848] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
kindly assist<br>
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Order ID: 8182493300<br>
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This order has non-returnable products, the non-returnable products are - [163650605, 163650587, 164048923, 163938168.<br>
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The customer wants a size 16 instead of a size 18.<br>
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The customer has already been pushed back and he is coming again and again, confirming the item is in its original condition. The required image is attached.<br>
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Kindly check and advise if we can create a return request for the customer.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Huma </span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4744848:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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