Subject: New Reply Received - Re: Share your feedback with us - Complaint about the Item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Aug 2022 16:57:19 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Share your feedback with us - Complaint about the Item  Ticket comment <div>Hi, </div>
<div><br></div>
<div>Please note that I've already sent my address to the link provided in the email. </div>
<div><br></div>
<div>Here is my full address and contact details: </div>
<div><br></div>
<div>Name: Mimi Casis</div>
<div>Mobile Number: 0551037741</div>
<div>Address: Flat 206, Fajar Building, Al Rigga Deira, Dubai UAE (backside of Safeer Supermarket) </div>
<div><br></div>
<div>Thank you! </div>
<div><br></div>
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<img id="ymail_attachmentId91848cc9-3312-4ebe-ac89-3c25a1218d58" class="inline-image-global inlined-image-cid-91848cc9-3312-4ebe-ac89-3c25a1218d58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTIxMDc3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0mQ-WIUYNr1tFQkLnJSOiuvqJh9WAIvKapSKIJH4LIU" data-id="2043375210778" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><br></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Thu, Aug 25, 2022 at 11:13 AM, mimilaine jimenez</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8613048823"><div><div id="yiv8613048823"><div id="yiv8613048823">Hi,<div><br></div>
<div>Thank you for your positive response to the issue. </div>
<div><br></div>
<div>I received yesterday the email regarding the return with the link to fill the address. However, I tried the link several times through my phone and pc but it was not working for me. </div>
<div><br></div>
<div>Please see the screenshot. Map was not showing. I couldn't click any of the buttons (search, locate me, add new address) .<div class="yiv8613048823yahoo-compose-assist-image-card yiv8613048823ymail-android-inline-img-container yiv8613048823ymail-card">
<img id="yiv8613048823ymail_attachmentId7ae317c3-a513-459b-a4fb-d00ec6147f67" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTIxMDc3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9vHMssqLCUjNnaR8jFmaDliuASljxhWeRY7MaTZBLnU" data-id="2043375210779" style="width:100%;max-width:800px" class="yiv8613048823inline-image-global yiv8613048823inlined-image-cid-7ae317c3-a513-459b-a4fb-d00ec6147f67"><br>
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<br><div id="yiv8613048823ymail_android_signature">So, I couldn't fill my address. </div>
<div id="yiv8613048823ymail_android_signature"><br></div>
<div id="yiv8613048823ymail_android_signature">If it's possible, kindly note the Address:</div>
<div id="yiv8613048823ymail_android_signature"><br></div>
<div id="yiv8613048823ymail_android_signature">Mimi Casis - 0551037741</div>
<div id="yiv8613048823ymail_android_signature">Flat 206, Fajar Building, Almuraqqabat, Deira Dubai UAE (Backside of Safeer Supermarket). </div>
<div id="yiv8613048823ymail_android_signature"><br></div>
<div id="yiv8613048823ymail_android_signature">Thank you! </div>
<div id="yiv8613048823ymail_android_signature"><br></div>
<div id="yiv8613048823ymail_android_signature">Kind regards,</div>
<div id="yiv8613048823ymail_android_signature">Mimi Casis</div>
<div id="yiv8613048823ymail_android_signature"><br></div> <br> <div id="yiv8613048823yqt37647" class="yiv8613048823yqt7594646421"><div id="yiv8613048823yqt82687" class="yiv8613048823yqt1294229952"><div id="yiv8613048823yqt38572" class="yiv8613048823yqt2337692199"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Wed, Aug 24, 2022 at 1:58 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv8613048823"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Mimilaine,</div></div>
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<div dir="ltr">
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div>Please accept our full apologies for the inconvenience caused.</div>
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<div>We understand that you were expecting the item to arrive to you in perfect condition, and we are very sorry that in this case we were unable to meet your expectations. We will accept your item return. Below you will find the process for initiating the return.</div>
<div dir="ltr">We have created a return request for the item, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.</div>
<div><br></div>
<div>Do not hesitate to contact us if you have any other inquiries.</div>
<div><br></div>
<div>your friends,</div>
<div>Support Team.</div>
</div>
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</div></div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4761933