Subject: New Reply Received - Fwd: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 24 Aug 2022 07:31:38 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Fwd: Order confirmed!  Ticket comment <div dir="ltr">
<div>Dear Splash,</div>
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<div>Yes, Order No: 9582560705 was of Aed 880 wherein I cancelled itesm value Aed 833 and refund was processed!! but one item worth Aed 47/- Yet to receive... Order was placed on 17 August 2022 but today is 24th August and still not delivered..</div>
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<div>Items worth Aed 833, I reordered and already received the next day under order no: 9582570818.. <br>
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<div>MY one item missing under order no 9582560705 that is not received yet!!! <br>
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<div>Kindly assist and delivrer. <br>
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<div>With Warm Regards,</div>
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<div>Kailesh M Asher</div>
<div>Dubai</div>
<div>United Arab Emirates</div>
<div>Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
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<div>+971504581922</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Aug 23, 2022 at 1:00 AM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Kailesh,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount AED 833.00 on <span style="white-space:pre-wrap" dir="ltr"> </span>8/17/22 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div dir="ltr">We appreciate your patience.<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4760506