Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Aug 2022 20:21:35 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydp3f35b987yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">Dear Sir/Madam,</div>
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<div dir="ltr">Please find attached below of the <b>wrong item</b> that I received :</div>
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<img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MzM4MTc3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eFDqG0dISe8_ymlbVgEnvu3yUhN3R-2MNF-y4CQMiL0" data-id="2043373381774" class="yahoo-inline-image" style="max-width: 400px; width: 50%" data-id="&lt;[email-masked]&gt;"><br><br>
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<div dir="ltr">And below is the screenshot of the actual watch that I want based on my order . However, now it's showing out of stock. </div>
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<img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MzM4MTc3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qSBbExpLKEWnJOL0ABbURte0YDpYc_pB_uaq0Gswexw" data-id="2043373381775" class="yahoo-inline-image" style="max-width: 400px; width: 50%" data-id="&lt;[email-masked]&gt;"><br><br>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Fahad</div>
        
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, August 20, 2022 at 11:01:57 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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                <div><div id="yiv8640207560"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div><span style="font-size:14px" dir="ltr">Hi Fahad,</span></div>
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<div><span style="font-size:14px">Thank you for reaching out us.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px" dir="ltr"> We request you to please specify which item you have received a wrong item along with its price so we can further assist you.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">We would also request you to provide us some snapshots of the wrong item you received.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> We look forward to hearing from you.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px" dir="ltr"> The Support Team.</span></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4753982