Subject: Ticket Assigned - Conversation with sharlean molin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Aug 2022 22:17:30 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sharlean molin sharlean molin                    Bot:  Hi again! Bot:  Please enter your name Customer:  sharlean molin Bot:  Hi Sharlean Molin ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96566280570            02:13 AM, 20th Aug                   Mohammed                    Hi Sharlean, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:14 AM, 20th Aug                     sharlean molin                    I just want to ask if my refund i can use in my purchase this time thanks.?           02:14 AM, 20th Aug                   Mohammed                   Please allow me a moment to check this for you.           02:14 AM, 20th Aug                     sharlean molin                    Hello, okay thank you           02:15 AM, 20th Aug                   Mohammed                   We would like to inform you that we have processed the refund of amount 4 KWD in your my credit wallet.           02:15 AM, 20th Aug                   Mohammed                   You can use your my credit account in your online purchase in 5 easy steps:    Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           02:15 AM, 20th Aug                   Mohammed                   Is there anything else may I assist you?           02:15 AM, 20th Aug                     sharlean molin                    Okay, thank you?           02:16 AM, 20th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:16 AM, 20th Aug                     sharlean molin                    Thank you?           02:17 AM, 20th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4751318