Subject: Note Added - [#4704324] Refund Follow Up
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Aug 2022 05:52:00 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4704324    Subject:  Refund Follow Up   Requester: Aafreen Hasan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">+<a id="OWAAM7744B5F196674A4A8810FB83197BC6B0" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sameer Hasan</span></a> can you please check and update on below issue</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, August 18, 2022 9:17 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4704324] - Refund Follow Up</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Refund approval</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date: Jul 22, 2022<br>
Order ID: 9579291056<br>
Tracking ID: RP072922002018<br>
RMA: 1002929286</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order value: AED189<br>
Assistance Required: Refund approval<br>
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Issue Description: The customer confirmed that returned 2 items IDs 164321359 &amp; 164321360 However refund has been processed for one item ​where WH confirm only one item recived.</span></div>
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Customer history: Customer is shopping with us since 07/10/2020 and has a total of 45 completed orders.<br>
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Assistance Required: kindly provide us the approval to process the refund for the mentioned item and assist to close this case.<br>
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Thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4704324:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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