Subject: Ticket Assigned - Conversation with yousef
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Aug 2022 21:43:43 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yousef yousef                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yousef Bot:  Hi Yousef ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9582322263 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502061426            01:33 AM, 18th Aug                     yousef                    Ok           01:35 AM, 18th Aug                   Mohammed                    Hi Yousef, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:35 AM, 18th Aug                   Mohammed                   Is this contact number correct 971502061426 ?           01:38 AM, 18th Aug                   Mohammed                   Hi Yousef, I'm not getting a response from you. Are we still connected?           01:39 AM, 18th Aug                   Mohammed                   Hi Yousef, I have not received a response from you still, please confirm if we are still connected?           01:41 AM, 18th Aug                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:43 AM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4744141