Subject: Note Added - [#4714045] Late Collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 06:54:50 +0000

Hi ,    Salman Qaseem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4714045    Subject:  Late Collection   Requester: ali    Note Content:   <div class="WordSection1">
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<span style="font-size:9.0pt;font-family:Helvetica;color:black">Dear Centrepoint Team,<br>
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The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.<br>
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Code: 043-55E2-5FL7-N22X-RT|Start Date: 15.08.2022 00:00:00|End Date: 15.09.2022 23:59:59<br>
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Type: Serial Voucher|Concept: CENTREPOINT|Territory: UAE|Checkout Site: N/A<br>
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Value: 30 AED|Minimum Threshold Value: 31 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE<br>
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Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1<br>
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Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</span><span style="font-size:11.0pt"></span>
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<b><span lang="EN-US" style='font-size:10.5pt;font-family:"Calibri Light",sans-serif'>SALMAN QASEEM</span></b><span lang="EN-US" style='font-size:10.5pt;font-family:"Calibri Light",sans-serif'></span>
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<div class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:10.5pt">E-commerce Content Merchandiser</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt">Web Team|Landmark Group</span></div>
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<span lang="EN-US" style="font-size:10.5pt">Oasis Mall</span><span style="font-size:10.5pt">, Dubai, UAE.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt"><a href="http://www.landmark.digital" rel="noreferrer">www.landmark.digital</a></span></div>
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<div>From:
<span style="font-size:12.0pt;color:black">Nisha Balakrishna &lt;[email-masked]&gt;<br>
<b>Date: </b>Monday, 15 August 2022 at 10:38 AM<br>
<b>To: </b>Centrepoint &lt;[email-masked]&gt;, Salman Qaseem &lt;[email-masked]&gt;<br>
<b>Cc: </b>[email-masked] &lt;[email-masked]&gt;, Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#4714045] - Late Collection</span>
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<span lang="EN-US" style="font-size:11.0pt"><a id="OWAAM0301A63898325C4CA4DCB9C68A3DBEDD" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Salman Qaseem</span></a> fyi</span><span style="font-size:11.0pt"></span>
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<span lang="EN-US" style="font-size:11.0pt">Regards,</span><span style="font-size:11.0pt"></span>
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<b><span style="font-size:11.0pt"><img width="132" height="63" style="width:1.375in;height:.6562in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MTE5NzgyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jHH0UwM7BGosOVYqKYtIl_ounOm5vVnTKsTiTtgsbsA" data-id="2043371197821" alt="Logo

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<span style="font-size:11.0pt;color:black">Nisha Balakrishna</span><span style="font-size:11.0pt"></span>
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<span lang="EN-US" style="font-size:11.0pt;color:black">Landmark Group</span><span style="font-size:11.0pt"></span>
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<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Centrepoint &lt;[email-masked]&gt;<br>
<b>Reply-To: </b>Centrepoint &lt;[email-masked]&gt;<br>
<b>Date: </b>Sunday, August 14, 2022 at 3:14 AM<br>
<b>To: </b>Nisha Balakrishna &lt;[email-masked]&gt;<br>
<b>Cc: </b>"[email-masked]" &lt;[email-masked]&gt;, Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#4714045] - Late Collection</span><span style="font-size:11.0pt"></span>
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<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 11 Aug at 8:47 PM
<span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4714045" rel="noreferrer">#4714045</a></span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to please create a voucher with the below details:</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Voucher Value: AED 30</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Concept: Centrepoint</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Validity: 30 days</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>TH Value: AED 31<br>
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Order number: 9580640111</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your help!</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span><span style="font-size:11.0pt"></span>
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<span style="font-size:10.5pt;font-family:inherit">Manish</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 11 Aug at 8:36 PM
<span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Ali,</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks for getting in touch with us.<br>
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We are truly sorry for the delay caused in the reuturn collection and for the inconvenience caused to you.<br>
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We would like to inform you that as promised on the chat conversaton we are happy to offer you a compenastion voucher worth AED 30 which you can use it in your next online purchase at
<a href="https://www.centrepointstores.com/ae/en/" rel="noreferrer">https://www.centrepointstores.com/ae/en/</a><br>
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We request you to please allow us 24 to 48 hrs and we will get back to you with the voucher details.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,</span><span style="font-size:11.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team
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