Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Aug 2022 17:39:21 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097477150207            09:22 PM, 06th Aug                   Mohammed                    Hi , thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:23 PM, 06th Aug                   Mohammed                   You can retrieve products within 14 days through one of the following options:  1- You can book an appointment to receive the returned product online by logging in to your account and going to the order book, then click on "order number" from this page (https://www.centrepointstores.com/), and choose the products you want to return.  2- You can visit the nearest branch (Centrepoint) and return the product to the branch. 3- You can provide us with the full product name and order number in order to create a return request from us.           09:26 PM, 06th Aug                   Mohammed                   Is there anything else may I assist you?           09:26 PM, 06th Aug                     hi                    ..           09:28 PM, 06th Aug                   Mohammed                   May i know how i can help you?           09:30 PM, 06th Aug                   Mohammed                   Hi Islam , I'm not getting a response from you. Are we still connected?           09:33 PM, 06th Aug                   Mohammed                   Hi Islam, I have not received a response from you still, please confirm if we are still connected?           09:36 PM, 06th Aug                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:38 PM, 06th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4699365