Subject: New Reply Received - Refund is not available
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 23:14:43 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Refund is not available  Ticket comment <div>Yes, I did already the steps but the problem was they sent an email tell me that my refund will be on Shukran Pay, I opened an account and there is no credit there! 0 AED</div>
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<div>Regards,</div>
<div>Nadia<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, August 5, 2022, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Rah Huss,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we already processed the refund of amount 140 AED in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">Please note that we can not change the refund method after the refund processed. <br>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4691153