Subject: Ticket Assigned - Conversation with iqra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 23:01:39 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with iqra iqra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  iqra Bot:  Hi Iqra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9580078467 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568984926            02:57 AM, 05th Aug                   Mohammed                    Hi Iqra,thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:57 AM, 05th Aug                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:57 AM, 05th Aug                     iqra                    Ok           02:58 AM, 05th Aug                   Mohammed                   Your order ID 9580078467 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.           02:59 AM, 05th Aug                   Mohammed                   Is there anything else may I assist you?           02:59 AM, 05th Aug                     iqra                    In system it's still showing under process           03:00 AM, 05th Aug                     iqra                    Are you sure it's ready           03:00 AM, 05th Aug                   Mohammed                   You can go and collect  your order.           03:00 AM, 05th Aug                   Mohammed                   Is there anything else may I assist you?           03:01 AM, 05th Aug                     iqra                    Ok           03:01 AM, 05th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:01 AM, 05th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4693288