Subject: Ticket Assigned - Conversation with mowshil4
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 17:14:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mowshil4 mowshil4                    Hey Good evening. I have ordered for a pair of slippers. And i received the message as well regarding the confirmed deliver on 2 nd of August. Today is 4th of August and none from your team has delivered neither has contacted me. Can you please check on the same?           09:00 PM, 04th Aug                   Mohammed                   Hi Dear customer,thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:00 PM, 04th Aug                     mowshil4                             09:02 PM, 04th Aug                     mowshil4                    Please check on the same           09:03 PM, 04th Aug                     mowshil4                    They have confirmed on delivering by Tuesday. Unfortunately nobody contacted me           09:03 PM, 04th Aug                     mowshil4           
          Order 1679812094           09:04 PM, 04th Aug                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:06 PM, 04th Aug                   Mohammed                   We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.  This order is not cancelled, during quality check we found out that items was not in a good condition to be sold and it was the last of their stock hence we it out of your order and refunded you for them. You are still going to receive the remaining items.   We will not be happy either if you receive bad item in your order, this is the reason why this item item was cancelled and you received a notification regarding the same items.           09:10 PM, 04th Aug                   Mohammed   
                 Please note that the item cancelled due to quality issue reason.           09:11 PM, 04th Aug                   Mohammed                   Is there anything else may I assist you?           09:11 PM, 04th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:13 PM, 04th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4692581