Subject: Ticket Assigned - Conversation with hi good evening
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 17:06:50 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi good evening hi good evening                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi good evening Bot:  Hi Hi Good Evening ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  0502967083 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9580756581 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502967083            08:52 PM, 04th Aug                   Mohammed                    Hi Dear customer, thank you for contacting us. I'm Mohammed .I will be happy to help you.           08:53 PM, 04th Aug                     hi good evening                    Please i need my order its written here my order will arrive yesterday August 3.. I was waiting til today and now.. I need my orders im going to travel tomorrow           08:53 PM, 04th Aug                     hi good evening                    I need my orders by tomorrow morning.. Im going to travel tomorrow by afternoon i was waiting for it since yesterday  and didn't deliver it yet x           08:55 PM, 04th Aug                     hi good evening                    Hello?           08:56 PM, 04th Aug                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:57 PM, 04th Aug                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           09:01 PM, 04th Aug                   Mohammed                   Is this contact number correct 971502967083 ?           09:01 PM, 04th Aug                     hi good evening                    Yes           09:02 PM, 04th Aug                   Mohammed                   ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 971502967083.  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           09:02 PM, 04th Aug                   Mohammed                   Is there anything else may I assist you?           09:03 PM, 04th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:06 PM, 04th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4692550