Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 22:20:42 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97339988756            02:05 AM, 04rd Aug                   Mohammed                    Hi Dear customer, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:06 AM, 04rd Aug                     hi                    I dont have the box for the return process           02:06 AM, 04rd Aug                     hi                    How can I fix that           02:06 AM, 04rd Aug                     hi                    And how i can cancel the return process if it done by mistake           02:07 AM, 04rd Aug                   Mohammed                   you can return the item if the item in original shape.           02:09 AM, 04rd Aug                   Mohammed                   We will cancel the return request from our side.           02:09 AM, 04rd Aug                     hi                    They are in original shape but I don’t have the max box for delivery           02:10 AM, 04rd Aug                     hi                    Please cancel the request for now           02:10 AM, 04rd Aug                     hi                    Last question how long I have time to return the items ?           02:11 AM, 04rd Aug                   Mohammed                   You can return the item with in 14 days of delivery date.           02:11 AM, 04rd Aug                     hi                    ??           02:12 AM, 04rd Aug                   Mohammed                   Do you want me to cancel the return request for this item Solid Pencil Pouch with Zip Closure - 23x6x5 cms?           02:12 AM, 04rd Aug                   Mohammed                   Your order delivered on 28/07/2022 from this date you have 14 days to return the item.           02:13 AM, 04rd Aug                   Mohammed                   Is there anything else may I assist you?           02:13 AM, 04rd Aug                     hi                    Do you want me to cancel the return request for this item Solid Pencil Pouch with Zip Closure - 23x6x5 cms           02:15 AM, 04rd Aug                     hi                    Yes please           02:15 AM, 04rd Aug                   Mohammed                   Return request cancelled.           02:15 AM, 04rd Aug                   Mohammed                   Is there anything else may I assist you?           02:16 AM, 04rd Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:19 AM, 04rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4688983