Subject: Ticket Assigned - Conversation with glaiza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 23:26:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with glaiza glaiza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  glaiza Bot:  Hi Glaiza ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4680490779 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97466282492            03:13 AM, 03nd Aug                   Mohammed                    Hi Glaiza, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           03:14 AM, 03nd Aug                     glaiza                    Last time they message me in whatsapp about the location and  it was around 9pm he came that was i was not able to get the purchase because i was at work and it was very late. The second time was yesterday i did not even recieved a message from whatsapp.  attempt to deliverse           03:16 AM, 03nd Aug                   Mohammed                   Is this contact number correct 97466282492 ?           03:17 AM, 03nd Aug                   Mohammed                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 97466282492.  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           03:17 AM, 03nd Aug                     glaiza                    Yes           03:18 AM, 03nd Aug                     glaiza                    Hoping that it will be deliver today and kindly message me again in whatsapp prior the delivery and as early as possiblethanks           03:19 AM, 03nd Aug                   Mohammed                   Please note that our courier team will contact you through direct call to 97466282492           03:20 AM, 03nd Aug                   Mohammed                   Is there anything else may I assist you?           03:23 AM, 03nd Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:25 AM, 03nd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4684601