Subject: Ticket Assigned - Conversation with shahanaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 08:15:22 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahanaz shahanaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shahanaz Bot:  Hi Shahanaz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9578799545 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552601028            12:03 PM, 21st Jul                   Mohammed                    Hi Shahanaz, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:03 PM, 21st Jul                     shahanaz                    My order is delayed           12:03 PM, 21st Jul                     shahanaz                    I got msg that order is shipped and will get it by 18           12:04 PM, 21st Jul                     shahanaz                    Am travelling to my home country tomorrow           12:04 PM, 21st Jul                     shahanaz                    No updates yet           12:05 PM, 21st Jul                     shahanaz                    Order no is 9578799545           12:05 PM, 21st Jul                     shahanaz                    Hey           12:06 PM, 21st Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:07 PM, 21st Jul                   Mohammed                   Your order ready for collection at pick up point           12:10 PM, 21st Jul                   Mohammed                   Is there anything else may I assist you?           12:10 PM, 21st Jul                     shahanaz                    Ok           12:12 PM, 21st Jul                     shahanaz                    Thank you           12:12 PM, 21st Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:14 PM, 21st Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4640451